I have never had customer service as amazing as at Fadely's! They keep in constant contact with my husband and I whether it is appointment reminders, updates on our vehicles when they are serviced, follow ups to make sure every issue we have had is fixed and responding to any questions or concerns we have. They are thorough with their diagnostics but won't pressure you into doing things that aren't absolutely necessary, & if we are unsure about anything recommended, they will give us their honest opinion on whether or not we should spend the money to have the work done. On a personal issue we had with our transmission, they referred us to a specialist for our specific vehicle, but took care of transporting and making sure everything was completed correctly once it came back to their garage before we came to pick it up. Aside from taking extensive care of maintaining a safe car and truck for my family, they always go above and beyond with making sure everything has been cleaned and sanitized, and have a very special and personalized way of thanking you for choosing them to work on your vehicles. I can't say enough to express how wonderful the entire family at Fadely's is!
Wow Lindsay! Thank your for the AMAZING review and confidence you have in us. We appreciate your trust and do everything we can to make sure your vehicles are safe for you and your family. We are very happy that we have built that relationship and that you and your family are comfortable and confident in us.
- Fadely's Auto Masters